The Microchip Web Site

Microchip provides online support via our web site at http://www.microchip.com/. This web site is used as

a means to make files and information easily available to customers. Accessible by using your favorite

Internet browser, the web site contains the following information:

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Product Support – Data sheets and errata, application notes and sample programs, design

resources, user’s guides and hardware support documents, latest software releases and archived

software

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General Technical Support – Frequently Asked Questions (FAQ), technical support requests,

online discussion groups, Microchip consultant program member listing

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Business of Microchip – Product selector and ordering guides, latest Microchip press releases,

listing of seminars and events, listings of Microchip sales offices, distributors and factory

representatives

Customer Change Notification Service

Microchip’s customer notification service helps keep customers current on Microchip products.

Subscribers will receive e-mail notification whenever there are changes, updates, revisions or errata

related to a specified product family or development tool of interest.

To register, access the Microchip web site at http://www.microchip.com/. Under “Support”, click on

“Customer Change Notification” and follow the registration instructions.

Customer Support

Users of Microchip products can receive assistance through several channels:

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Distributor or Representative

•

Local Sales Office

•

Field Application Engineer (FAE)

•

Technical Support

Customers should contact their distributor, representative or Field Application Engineer (FAE) for support.

Local sales offices are also available to help customers. A listing of sales offices and locations is included

in the back of this document.

Technical support is available through the web site at: http://www.microchip.com/support

Microchip Devices Code Protection Feature

Note the following details of the code protection feature on Microchip devices:

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Microchip products meet the specification contained in their particular Microchip Data Sheet.

•

Microchip believes that its family of products is one of the most secure families of its kind on the

market today, when used in the intended manner and under normal conditions.

•

There are dishonest and possibly illegal methods used to breach the code protection feature. All of

these methods, to our knowledge, require using the Microchip products in a manner outside the

operating specifications contained in Microchip’s Data Sheets. Most likely, the person doing so is

engaged in theft of intellectual property.

•

Microchip is willing to work with the customer who is concerned about the integrity of their code.

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